PLACING AN ORDER
Select an item, click "Add to cart" continue shopping until you are ready to make your purchase. For express checkout click the yellow PayPal button, this will direct you to PayPal 's checkout page where you will have the option to log into your account or use a debit, credit card or PayPal debit card to make your payment.
(Payments will be processed through Paypal)
Stripe users can proceed with checkout on our website to make a payment.
Please be sure to review your order before placing it. Once an order has been submitted, we will not be able to change or cancel it.
HERS offers free Standard Shipping on all products, sales tax may apply. Orders will ship out within 24hrs of the order being made and orders will be shipped using Standard Service unless you choose an Expedited Shipping option. (Consumers will be charged for Expedited Service.) Once shipped, orders are generally received within 2- 7 business days. We do not make shipments on sundays or holidays. While we will do all we can to ensure your order is delivered on time, HERS cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
Express Shipping orders must be submitted by 11:00 AM EST Monday through Thursday. Any Express Shipping orders placed on Friday by 11:00 AM will arrive on Monday.
Note: Estimated delivery only refers to delivery time but does not include the time required to prepare your order. While most orders are ready for shipping within 24hrs of ordering, some orders may take additional time.
Exchanges & Refunds
Exhanges and Refunds on items unworn and in original packaging are valid for up to 14 days upon receipt. (There will be NO exchanges or refunds on lingerie, under garments and special orders, all sales on these items are final.)
In addition, Refunds are offered if an order has not been processed/confirmed due to the item being unavailable at the time.
HERS The Exotic Store for Women
300 Silversmith Ct, Ashland VA 23005